Library Computing Services, Support and Contacts


Library Server system status page

Weather Emergencies (Procedures)

Guidelines to handle PaperCut Print (Public printing) issue - Authorized Libraries Staff only


Any computer problem, email to lcshelp@yorku.ca.

Except:
· Network problems affecting multiple workstations
· Public service desk workstation, one single point of service
· Staff server problems
· Web server (www.library.yorku.ca) problems
· Instructor workstation or LanSchool software problems in Library classrooms
· Workstations that provide a single point of access


Emergency Contact
Office Hours (09:00 - 17:00)
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Contact: MCS Manager (416) 736 2100 ext 22797
In case of MCS Manager is not around,
call Scott Circulation Supervisor (x 55181) to contact LCS emergency number
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Emergency Contact
Out of Office Hours
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Call Scott Circulation Supervisor (x 55181) to contact LCS emergency number
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Internet print workstations and printers:
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Scott Library – contact the Copy Services Supervisor (x88873)
Other Libraries – refer users to an alternate location and report the problem to
lcshelp@yorku.ca

Out of Office Hours (09:00 - 17:00), call Scott Circulation Supervisor (x 55181) to contact LCS emergency number
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